Terms of service

1. General Information

This website is owned and operated by Outback Tallow Co. ABN [46344197446]. Throughout the site, the terms "we", "us", and "our" refer to Outback Tallow Co.

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It’s your responsibility to check for changes. Continued use of the site following updates constitutes acceptance of those changes.

2. Compliance with Australian Consumer Law

Nothing in these Terms limits your rights under the Australian Consumer Law (ACL). If a product you receive is faulty, unsafe, or not as described, you are entitled to a refund, replacement, or repair in line with consumer guarantees.

3. Products & Availability

All descriptions, pricing, and availability of products are subject to change at any time without notice. We aim to ensure all product details are accurate; however, minor variations may occur due to the natural nature of our ingredients.

All prices are listed in Australian Dollars (AUD) and include Goods and Services Tax (GST) where applicable.

Please note: Our products are formulated and designed in Australia, and manufactured in China by our trusted and certified production partner.

4. Orders & Payment

We reserve the right to refuse or cancel orders at our sole discretion, including where product availability is limited or a pricing or listing error occurs.

Payment must be made in full at checkout. We accept major credit cards, PayPal, and other payment methods made available through Shopify’s secure platform.

5. Shipping

Orders are typically processed and dispatched within 1–3 business days. Delivery timeframes may vary depending on location. You will receive tracking details once your order is shipped.

Please refer to our [Shipping Policy] for full details.

6. Returns & Refunds

We offer returns on unused, unopened items within 30 days of purchase, subject to our Returns Policy. You are responsible for return postage unless the product is confirmed to be faulty or incorrect.

For more information, please see our [Returns & Refunds Policy].

7. Use of the Website

By using our website, you agree:

  • Not to engage in any unlawful, abusive, or harmful behaviour

  • Not to interfere with or disrupt the security of our website

  • To provide accurate and current information when making a purchase

We reserve the right to limit or terminate your access to our website at our sole discretion.

8. Intellectual Property

All content on this website — including text, images, logos, and graphics — is the property of Outback Tallow Co. and is protected by copyright and intellectual property laws.

Unauthorised use, reproduction, or distribution of any content is strictly prohibited.

9. Limitation of Liability

To the extent permitted by law, Outback Tallow Co. shall not be liable for any loss, damage, or injury arising from the use of our website or products, including but not limited to indirect or consequential loss.

Always perform a patch test prior to use. Our products are not intended to diagnose, treat, cure, or prevent any medical conditions.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or accuracy of any third-party websites or resources.

11. Governing Law

These Terms of Service are governed by the laws of Queensland, Australia. Any disputes will be subject to the jurisdiction of the courts of Queensland.

12. Contact Us

If you have any questions about these Terms, please contact:

Outback Tallow Co.
📧 phat@outbacktallowco.com
📍 Townsville, QLD, Australia